Frequently Asked Questions
Everything you need to know about your Dear Apothecary experience.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn garments in their original packaging with tags attached. Please note that sale items are final sale.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed, apothecary-style fit.
What materials do you use in your collections?
We prioritize high-quality, sustainable textiles including organic cotton, ethically sourced linen, and recycled polyester to ensure both comfort and longevity.
Can I change or cancel my order after it has been placed?
Orders are processed quickly, but we can accommodate changes within 2 hours of placement. Please contact our support team immediately for assistance.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.